Chic Asymmetrical Stylish and Practical Faux Leather Jacket
At holling.store, we value each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
SHIPPING TIME :
Delivery Time=Processing Time +Shipping Time
The time frame of order delivery is divided into two parts:
Processing time: 1-3 business days [ Monday to Friday]
Shipping time: 5-7 business days [Monday to Friday]
Order cutoff time: (GMT-05:00) Eastern Standard Time (New York)
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
During peak seasons and promotional sales, delivery might take a little longer.
Our orders will be shipped via USPS or UPS FedEx and DHL. Our estimated delivery date depends on many factors, including the destination address and how quickly we assemble and prepare your items for shipment.
FREE SHIPPING .
We proudly offer free shipping to USA on all our products.
*Due to COVID-19, shipping time may take extra 15-20 days.
SHIPMENT CONFIRMATION :
You will receive a Shipment Confirmation email once your order has shipped containing your Tracking number(s). The tracking number will be active within 24 hours.
How To Track Order?
If you want to track your order, please Visit on Track Order for information.
SHIPPING DELAYS :
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.
ITEM NOT RECEIVED :
If you have successfully placed an order and have not received it yet while the tracking status shows it’s delivered. You need to contact the carrier to find your bag as once the item is bagged we don’t have control over it (once it’s by the carrier ), but if the issues still persist kindly Email us at support@holling.store will try our best to assist you.
IMPORTANT: Customers are responsible for providing us with the correct shipping and billing address. If you realize that this is incorrect, please contact us as soon as possible. If the product has already been shipped a refund cannot be processed until the product has been returned to us.
Contact us anytime
24/7 days Support
Call us at +1 970-291-1128
Email us at: support@holling.store
Addressঃ 509 James Ave, Carmi, IL 62821, United States.
Order Cancellation
Within 24 hours after placing your order, you can cancel the order, we will refund 100% of your order value.
Returns
We accept refunds and returns for the following cases: item is broken, we sent the wrong item or the wrong size.
We only accept returns after 30 days from the time the customer receives the goods.
To complete your return, we require your order number and proof of a defective item in one of the cases above.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If the item is lost, we will not be responsible and we do not offer refunds in this case.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. This refund will take time, depending on your card issuer.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@holling.store
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@holling.store
Shipping
Place items in a box with email confirmation or original receipt and a note detailing what you would like us to do to remedy your situation. We cannot process an exchange or refund without your receipt.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact us anytime
24/7 days Support
Call us at +1 970-291-1128
Email us at: support@holling.store
Addressঃ 509 James Ave, Carmi, IL 62821, United States.